Privacy Policy

Privacy Policy

Welcome to the CasanovaSpace (hereinafter referred to as “we,” “our,” or “us”) online store. This page explains how information may be collected, used, and managed when users access and use our website services. This Privacy Policy applies to the processing of information when users browse the website, place orders, or communicate with customer service.

By continuing to use this website, you acknowledge that you have understood the information described on this page.


1. Scope of the Policy

This Privacy Policy applies to information processing that occurs when users browse the website, place orders, check order status, or communicate with customer service.

During the use of the website, the system may record certain information related to website access, such as device information, visited pages, or order details. This information is primarily used to support website operations and order processing procedures.

This policy applies only to the online service environment provided by this website.


2. Information Collection and Cookies Technology

When visiting the website, the system may record certain access data through cookies or similar technologies. Cookies are a common browser-based technology used to recognize user devices and store certain browsing preferences.

Cookies may be used for the following purposes:

Users may manage or restrict cookies through their browser settings. If cookies are disabled, certain website functions may be affected.


3. Use and Sharing of Information

Information collected during website operations is generally used for the following purposes:

During order processing, necessary information may be used to complete delivery arrangements and provide customer support.

Information collected by the website is typically used only for purposes related to website services.


4. Data Storage and Cookies Management

User information is generally stored within the system to support order records, customer service, and necessary data management.

Cookies data is mainly used to record user preferences, maintain website functionality, and improve the browsing experience.

When cookies are used, the website will provide appropriate notices. After understanding how cookies are used, users may choose to accept them or adjust their browser settings accordingly. The use of cookies requires user awareness and authorization.


5. User Data Rights

In certain circumstances, users may exercise the following rights regarding their personal information:

If you wish to exercise these rights, you may submit a request through customer service channels.


6. Legal Basis for Data Processing

During the processing of personal information, we follow the data protection principles referenced in the GDPR (General Data Protection Regulation). Common legal bases for data processing include:

1. Performance of a Contract
Used to process orders, arrange delivery, and provide services related to purchased products.

2. Explicit Consent
When users voluntarily subscribe to newsletters or participate in marketing activities, relevant information may be used to send updates.

3. Compliance with Legal Obligations
Certain information may be required for tax records, accounting processes, or regulatory purposes.

4. Legitimate Interests
Used to improve website usability, analyze website traffic, and prevent potential fraudulent activities.


Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us through the following methods:

Address:
3850 CENTRAL AVE APT 19, PARKERSBURG, WV, 26104, US

Customer Service Phone:
+1 (681) 510-1126

Customer Service Email:
globalhelpwzq@casanovaspace.com

Service Hours:
Monday to Friday
9:00–12:00 and 14:00–18:00 (U.S. Time)


This page explains the basic principles followed by the website regarding the processing of user information.

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