Contact Us

Contact Us

If you need assistance while browsing the CasanovaSpace (hereinafter referred to as “we,” “our,” or “us”) online store—such as inquiries about orders, shipping status, or other website-related services—you may contact us through the following methods. This page provides the customer service channels and communication options available for our website.

We provide online customer support to assist with order inquiries, after-sales requests, shipping questions, and other service-related matters.

Customer Support Channels

You may contact our customer service team through the following methods:

Address:
3850 CENTRAL AVE APT 19, PARKERSBURG, WV, 26104, US

Customer Service Phone:
+1 (681) 510-1126

Customer Service Email:
globalhelpwzq@casanovaspace.com

Customer Service Hours

Online Hours:
Monday to Friday
9:00–12:00 and 14:00–18:00 (U.S. Time)

Inquiries submitted during customer service hours will usually enter the processing queue. If emails or messages are sent outside working hours, they will be reviewed during the next business period.

Inquiry Suggestions

To help us understand your request more efficiently, it is recommended to provide the following information when contacting customer service:

• Order number

• Email address used when placing the order

• Description of the issue or relevant photos

Providing complete information will help the customer service team review order records and understand the situation more quickly.

This page provides the website’s contact information to help users obtain customer service support when needed.